I love AddressTwo! It is a simple, easy-to-implement CRM that is applicable for most small to medium sized businesses. It has served as the center of my business for communication, project management, and sales. I don't know what we would do without it.
I have used Addresstwo since near the beginning. It is simple and easy to use. It is very powerful and intuitive. However, you must put the time and effort in to learn how to use this great tool. Your database is perhaps your most valuable asset. A2 is a wonderful system to store that pot of gold. A2 pays for itself if you use it everyday. In fact, you are losing much more than it costs by NOT using it. Take care and take charge. mjt